System Support.
Need help with Bopix, Vorbit, or another PixelHurts game? We are here to help.
Frequently Asked Questions
Open the app, go to Settings, and tap "Restore Purchases". Make sure you are signed into the same Apple ID used for the original purchase.
Please ensure you are running the latest version of the app and that your iOS is up to date (iOS 16+). If the issue persists, contact us with your device model and iOS version.
We do not collect personal data. Analytics are anonymous and used only to improve the game experience. See our Privacy Policy for full details.
Send us an email at hello@pixelhurts.com. Please include the app name, your device model, and a description of the issue. We typically respond within 24 hours.
Yes, the core gameplay in Bopix works fully offline. An internet connection is only needed for optional features like ads and leaderboards.
Still need help?
Our support team typically responds within 24 hours.